How to Get Support

Get support for software use (problem fix, bug report, how to use software,license problem and refund request etc.)

If the problem can't got solved via text communication in the support ticket, you can ask the support to arrange an online realtime support via skype or teamviewer etc, to help you to set the software directly, and fix the problem for you via remote assistance. If you caní»t get your problem solved in a long time and you think the support was not trying to help you to solve the problem really, you can report the support in your support ticket, then the manager will check your problem and review the conversation history between you and the support, if the support was not doing his work well, he will get punished.

Support Available Time: 
Email Support is 7*24*365, the reply may be slow on weekends and in holiday.
You can send an email to support@viddu.net directly.